Privacy Policy

Privacy Policy for Beacon Addiction Care

Last Updated: February 14, 2026

1. Introduction

Welcome to Beacon Addiction Care (“Company”, “we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

Beacon Addiction Care operates as a nationwide informational resource and referral service connecting individuals struggling with addiction to third-party treatment providers. We are not a medical provider.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Personal Identity Information: Name, email address, phone number.
  • Health & Insurance Information: Information regarding your or a loved one’s substance use history, treatment preferences, and insurance coverage details (e.g., insurance carrier, policy type) solely for the purpose of verifying benefits and matching you with a provider.
  • Automatically Collected Data: IP address, browser type, device characteristics, operating system, language preferences, referring URLs, location, and information about how and when you use our Website (via Cookies and Google Analytics).

3. How We Use Your Information

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

We use the information we collect or receive:

  • To Facilitate Treatment Referrals: To connect you with third-party rehab centers, detoxification facilities, or addiction specialists that match your needs.
  • To Verify Insurance: To assist in verifying your insurance benefits to determine coverage for treatment.
  • To Communicate with You: To send you information regarding treatment options, administrative information, or changes to our terms, conditions, and policies.
  • For Marketing Purposes: To send you marketing and promotional communications.
  • To Protect Our Services: For fraud monitoring and prevention.

4. TCPA Consent (Important for Calls/SMS)

By submitting your telephone number on our forms, you explicitly acknowledge and agree that Beacon Addiction Care and its partner treatment providers may contact you at the number you provided. You agree to receive informational calls and text messages (SMS) regarding treatment options, even if your phone number is on a state or federal “Do Not Call” list. Standard message and data rates may apply. Consent is not a condition of purchase or service.

5. Sharing Your Information

We may process or share your data that we hold based on the following legal basis:

  • Third-Party Treatment Providers: We may share your information (including health and insurance details) with our network of trusted partner facilities to assist you in finding treatment. This is the core nature of our service.
  • Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., data analysis, email delivery, hosting services, customer service).
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

6. HIPAA Disclaimer

Beacon Addiction Care is not a Covered Entity under the Health Insurance Portability and Accountability Act (HIPAA). We act as a connecting agency. However, we take the security of your sensitive health information seriously and implement industry-standard security measures to protect the data you submit. Once your data is transferred to a licensed treatment provider (Partner), their use of your data will be governed by their own HIPAA-compliant privacy practices.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy. We may use third-party analytics services such as Google Analytics to help us understand how users access and use the Site.

8. Privacy Rights (CCPA & State Laws)

Depending on your location (including residents of California under CCPA/CPRA), you may have certain rights regarding your personal information, including:

  • Right to Know: You may request access to the personal information we have collected about you.
  • Right to Delete: You may request that we delete your personal information.
  • Right to Opt-Out: You may have the right to opt-out of the “sale” or “sharing” of your personal information.

To exercise these rights, please contact us at: privacy@beaconaddictioncare.com

9. Information Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk.

10. Links to Third-Party Websites

The Website may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services, or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy.

11. Children’s Privacy

We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

12. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

13. Contact Us

If you have questions or comments about this policy, you may email us at: privacy@beaconaddictioncare.com